Shipping

How delivery works at POKIVEN TCG.

1. You place your order

Pick your cards, displays or boxes and confirm your cart. No payment is asked at this stage.

1. We confirm availability

Every item is checked before it is reserved. You then receive payment instructions by e-mail: an instant bank transfer, or a secure online payment link when available.

1. We ship

Once payment is confirmed, your order is carefully prepared (sleeves, top-loaders, protection suited to sealed products) and shipped with tracking. Follow progress from the order tracking page or from your account.

Countries we ship to

France, Belgium, Switzerland, Luxembourg, Germany, Spain, Italy, the Netherlands, the United Kingdom, the United States and Canada. Another country? Contact us before ordering.

Costs and delays

Any shipping cost and the expected delay are given to you before you pay.

Pick-up in the shop

Our shop is at 1 rue Charpy, 94000 Créteil, France. To collect an order in person, contact us before paying.

A problem with your parcel?

Keep the packaging and write to us with your order number: we handle each case individually.